Introduction:
QuickBooks is a widely used accounting software known for its user-friendly interface and powerful financial management capabilities. However, like any software, QuickBooks can encounter errors that can disrupt your workflow. One such error is QuickBooks Error 15106. In this blog post, we will explore what QuickBooks Error 15106 is, its common causes, and step-by-step instructions on how to fix it.
What is QuickBooks Error 15106?
QuickBooks Error 15106 is an error message that appears when you try to update your QuickBooks software, and it prevents you from successfully downloading the latest updates and payroll tax tables. The error message typically reads: “The update program cannot be opened. The update program is damaged.”
Common Causes of QuickBooks Error 15106:
Several factors can trigger QuickBooks Error 15106. It’s crucial to understand these causes to effectively troubleshoot the issue. Some of the common reasons include:
User Account Control (UAC) Settings: If your Windows UAC settings are blocking QuickBooks from changing your computer, it can result in Error 15106.
Antivirus or Antispyware Software: Third-party security software can sometimes interfere with QuickBooks updates.
Incomplete QuickBooks Installation: If the QuickBooks installation on your computer needs to be completed or corrected, it may lead to this error.
Lack of Administrative Privileges: QuickBooks may require administrative rights to perform updates, and not having these rights can trigger an error.
Damaged or Incompatible Files: Any damaged or incompatible program files can also cause this error.
How to Fix QuickBooks Error 15106:
Now that we understand the potential causes of Error 15106, let’s move on to the steps to resolve it:
Step 1: Run QuickBooks as an Administrator
- Close QuickBooks and ensure it’s not running in the background.
- Right-click the QuickBooks desktop icon.
- Select “Run as administrator.”
Step 2: Disable UAC (User Account Control)
- Press Windows + R to open the Run dialog.
- Type “Control Panel” and press Enter.
- Go to “User Accounts” and click “Change User Account Control settings.”
- Move the slider to the lowest setting, “Never notify,” and click OK.
- Restart your computer.
Step 3: Update QuickBooks
- Open QuickBooks.
- Go to the “Help” menu and select “Update QuickBooks.”
- Click “Options” and make sure the “Download location” is a valid path.
- Click “Close” and then “Update Now.”
- Once the update is complete, reset your UAC settings to their original state.
Step 4: Repair QuickBooks Installation
- Close QuickBooks.
- Open the Control Panel and navigate to “Programs and Features.”
- Find QuickBooks in the list, right-click it, and select “Uninstall/Change.”
- Choose “Repair” and follow the on-screen instructions to repair the installation.
Step 5: Check for Incompatible Software
- Temporarily disable or uninstall any third-party security software, such as antivirus or antispyware, and attempt the update again.
Step 6: Create a New Admin User
Create a new Windows admin user, log in with that user, and try to update QuickBooks from there.
Conclusion:
QuickBooks Error 15106 can be frustrating, but with the right troubleshooting steps, you can resolve it and ensure your QuickBooks software stays up to date. Follow these steps carefully, and if you’re still facing issues, it’s advisable to seek assistance from QuickBooks support or a qualified IT professional to ensure a smooth accounting experience.
Frequently Asked Questions(FAQs)
Q: What does QuickBooks Error 15106 mean?
A: QuickBooks Error 15106 is an update error that occurs when the QuickBooks Desktop software is unable to update due to various reasons, such as issues with the update program or insufficient permissions.
Q: Can I ignore Error 15106 and continue using QuickBooks?
A: It’s not recommended to ignore the error, especially if it’s related to an update. Updates often include important bug fixes and security patches. Ignoring the error could leave your QuickBooks software vulnerable or with unresolved issues.
Q: What should I do if renaming the update folder doesn’t work?
A: If renaming the update folder doesn’t resolve the issue, you may need to uninstall and then reinstall QuickBooks. Ensure you have a backup of your company file before proceeding.
Q: Do I need to be an administrator to fix Error 15106?
A: Yes, you typically need administrative privileges to resolve this error. Right-click on the QuickBooks icon and select “Run as administrator” to ensure you have the necessary permissions.
Q: Can a third-party antivirus program cause Error 15106?
A: Yes, third-party antivirus or security software can interfere with QuickBooks updates. Try temporarily disabling your antivirus software while updating QuickBooks to see if it resolves the error. Make sure to re-enable it afterward.
