Are you experiencing a QuickBooks restore failed error when restoring a backup file? If your answer is ‘YES’ and you want to fix this error, follow this comprehensive guide till the end and know the possible causes and suitable solutions for QuickBooks restore failed error
You might be switching QuickBooks Desktop to the online version or trying to restore the older version of the company file for which you’ve created a backup. Whatever the reason, you’re unable to restore a backup company file in QuickBooks, which ends with a restore failed error. This error appears with an error message that reads: ‘Error: Restore Failed. I can’t remove the log file.’ If you’re looking for a suitable solution to fix this error, follow this guide carefully.
Fixing the restore failed error in QB is a tricky task as it holds crucial company data. So to protect it and fix this error quickly, dial +18557380359 and get help from QB experts
Why a Backup Restore Failed in QuickBooks Desktop?
The below-mentioned pointers are the most common reasons why you’re unable to restore a backup file:
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The name of the company file you’re restoring includes some special characters, which is why you’re unable to restore a backup.
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You are restoring a backup over an existing company file.
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You’re trying to save a backup file in an older version of QuickBooks.
Best Solutions to Troubleshoot and Restore Failed Error in QuickBooks
Use the below-mentioned solution to fix the issues that prevent you from restoring a backup file in QuickBooks:
Solution 1: Remove the Special Characters from the company Name
Using special characters for a company file name increases the chances of bugs. So it is necessary to remove them to restore a backup. Follow these steps to do so:
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Open ‘File Explorer’ and find your company file.
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Rename the file by choosing it from the pop-up menu when you right-click on it.
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Now enter a new company file name in which special characters are not used and click ‘Enter.’
Read More: Why QuickBooks Not Updating Or Fails After Windows Update
Solution 2: Do Not Overwrite the Existing File and Create a New One
If you have overwritten an existing company file mistakenly, follow these steps to create a new one:
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When you are in the window that asks where you want to save this file, browse to the standard location for saving the restored backup file rather than saving it as an existing one.
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If the used company file is the same as the existing one, you’ll be asked: ‘The file name exists. Would you like to overwrite this file?’ Select ‘NO.’
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Change the company file’s name to be different from the existing one.
Solution 3: Ensure to Restore Backup in Newer or the Same Version
If you’re trying to restore the company file backup on an older version of QuickBooks, an error restore failed will appear. So, you need to update QuickBooks to the newest version or the same on the backup version you’ve saved.
The Following Blogs Can Help You: How to fix QuickBooks Error Code 3140
Have you followed this guide entirely and tried to fix the QuickBooks restore failed error? If yes, and this error still isn’t fixed, there are chances that your company file is damaged. For further guidance, dial +18557380359 and get assistance directly from QB experts.