QuickBooks Error 15101 is a common update issue in the QuickBooks software, often triggered by incorrect internet settings or an outdated digital signature certificate. Users can employ several troubleshooting solutions to address and fix QuickBooks error 15101.
Causes behind QuickBooks Error 15101
The various factors that can contribute to this update error in QuickBooks are:
· Outdated digital signature certificate.
· QuickBooks installer is damaged.
· Incorrect Internet settings.
· Internet Explorer not being the default web browser.
· Background applications causing interruptions during the update.
Procedure To Resolve QuickBooks Update Error 15101
Follow the instructions below to fix this QuickBooks update.
Procedure 1: Set Internet Explorer as the Default Browser
The first step which can fix QuickBooks Error 15101 is to set I.E as the default browser. The steps are:
· Open the Internet Explorer.
· After that, go for the gear button.
· Thereafter, click on Internet Options.
· Then, go to Programs tab.
· After that, tap on Make Default icon.
· Hit on OK. This will save the change of making I.E the default browser.
· Try the update. It should work fine.
Procedure 2: Run QuickBooks Reboot.bat File
· Make an exit from QuickBooks Desktop.
· Right-click QuickBooks
· Tap on Properties, and after that click on Open File Location.
· Now, you can search for Reboot.bat file in this folder and right-click the file.
· After that, click on Run as Administrator.
· This will start an array of operations. Make sure not to interrupt the process.
· When the process is complete open, run QuickBooks and then try to update QuickBooks.
Procedure 3: Check Internet Explorer Settings
If the internet settings are incorrect, the same can also trigger QuickBooks Error code 15101. So, you should configure these settings. The steps for configuration are:
· First go to the Control Panel. Click on Start and from there you can open the Control Panel.
· Now, click on General tab.
· Then, hit on Delete. Also, hit a mark on Temporary Internet Files and Website Files.
· Click on Delete.
· Next, you need to go to Connections tab.
· Then, go for LAN settings.
· Click on detect settings and click OK.
· Move to the Advanced tab, visit the security option, and click on “Use TLS 1.2.”
· Ensure options for Use TLS 1.0 and TLS 1.1 are unchecked.
Procedure 4: Install Digital Signature Certificate
The steps to update the digital signature certificate to the latest version is:
· Hit on Start and then look for QBW32.exe file.
· Right-click Properties.
· Then tap on Digital Signature. Here, click on Intuit Inc.
· After that, tap on View Certificate” in the “Details” section.
· Go to the “Certificate window” and click “Install Certificate.”
· Click Next and then Finish.
Procedure 5: Repair QuickBooks
· Go to Control Panel.
· Jump to Programs and Features
· Choose QuickBooks
· Then tap on Uninstall/Change.
· Click on Repair option and wait till the process is done.
· Now go for the system restart and run QuickBooks.
· Try the QuickBooks update again.
· This should fix QuickBooks Error code 15101.
This blog focused on different methods to fix QuickBooks Error 15101. If you face any issues, just reach out to our experts at 1-800-761-1787.
